Automated Collections System for GE Centricity
Watches for sufficient payments and acts when received! If sufficient payment is not received within the specified number of days, ACS “expires” the collection status and moves the guarantor to the next stage of the collections path.
Working at the Guarantor Level, ACS groups together all the patients tied to the same guarantor and their automated collections tickets. Any actions taken by ACS will affect all the managed tickets for that guarantor.
The Guarantor Account Page is launched from within Centricity and shows a summary of all the active tickets for the guarantor, which ones are past due, the amount and date of the last payment and other relevant information. Using this page, the user can intervene for a guarantor by setting a payment plan or giving them more or fewer days to send a payment as well as other actions.
Includes a powerful Letter Printing application that prints one collection letter per guarantor rather than one letter for each ticket. Each letter contains a list of all the active tickets for that guarantor with information about each one. The application can be scheduled to print letters automatically or can be run manually. In addition, the practice can choose to attach a copy of the letter to each of the guarantor’s patient records and/or to each of the managed tickets for reference by the collections staff.
The Administrative Module allows the practice to set up ACS according to their policies and to manage security for the system.
